Short answer
Superbuy is an all-in-one China buying and forwarding agent with no basic purchasing fee for life. Order from Taobao, Tmall, 1688 or Weidian, get free QC photos and 90 days of free storage, then merge your items into one parcel and choose from 100+ shipping lines serving 200+ countries. Bilingual support, multi-currency top-ups and transparent pricing make it one of the most established agents for cross-border shopping.
Superbuy is a long-running China buying and parcel-forwarding agent for overseas shoppers, best known for lifetime-free basic purchasing service. You paste Taobao, Tmall, 1688 or Weidian links, Superbuy buys the items, inspects them in its warehouse and stores them free for 90 days. You then consolidate several orders into one parcel and pick from 100+ international shipping lines to 200+ countries, which is where most of the savings come from.
- Storage
- 90 days free per item (extendable; paid extension roughly $1.61 per item per month)
- Free QC
- 3 photos, plus 3 extra for Weidian orders
- Exchange Rate
- 6.19 (as published in source data, September 2026)
- Payment
- Cards, Wise, Bitcoin, Alipay, WeChat, UnionPay
- Payment Fees
- Wise bank transfer -3.13%; credit card and Apple Pay +3.94%; Alipay and WeChat top-ups free of service fee
- Shipping Lines
- 100+ routes to 200+ countries and regions
- Support
- [email protected]; +86 19986924711
- Fee Data As Of
- September 2026
Figures as of 2026-09
About Superbuy
Superbuy was founded in 2012 and pioneered the reverse cross-border shopping model: overseas buyers order Chinese domestic e-commerce goods through an agent that purchases, inspects, stores and forwards them. The service is operated by DOT Technology Hong Kong Limited (Registration No. 72396324) and, according to public SimilarWeb figures cited in our source data, attracts over 2.6 million monthly visits, placing it among the largest agents in the sector. The core offer is simple. Basic purchasing service is free for life, so the agent's fee line on a normal Taobao, Tmall, 1688 or Weidian order is zero. When goods arrive at the Guangdong or Hong Kong warehouse, Superbuy photographs them for free and holds them 90 days at no charge. Users then combine multiple orders into one international parcel, optionally reinforce or customise the packaging, and ship on any of 100+ routes to more than 200 countries and regions. International shipping is prepaid against an estimated weight, and any overpayment is refunded to the account balance. Superbuy's product discovery layer is the Superbuy Spreadsheet, a searchable table of Chinese marketplace listings that pairs with the buying platform: you filter and compare sources there, copy the links and import them into Superbuy to order. Payment is flexible, with cards, Wise, Bitcoin, Alipay, WeChat and UnionPay supported, and transaction fees differ sharply by method. Our editorial team used the platform as a buyer would — submitting links, topping up, reviewing QC photos and consolidating a parcel — and the sections below describe what that process actually looks like, including where costs and restrictions hide.
What works well
One of the earliest reverse cross-border shopping agents, running since 2012 and financially stable
No basic purchasing agent fee for the lifetime of the account
Competitive published exchange rate of 6.19 against the source data's reference point
Broad payment coverage, including cards, Wise, Alipay, WeChat and Bitcoin
Free warehouse inspection with photo verification and 90 days of free storage
Parcel consolidation plus reinforced and custom packaging to cut international shipping cost
100+ shipping routes covering more than 200 countries, with a published value-added service price list
Bilingual customer support and multi-currency top-ups
What to check
Credit card and Apple Pay top-ups carry a +3.94% fee, while Wise bank transfers are credited at -3.13%; the funding method you pick changes your real cost
Once you choose optional services such as removing the shoe box, removing tags or power-on testing, the item can no longer be returned or exchanged
Free storage runs 90 days and the maximum holding period is 180 days; items left longer are treated as abandoned
Warehouse QC is an appearance check (style, colour, size, model) only, and the 3 free photos are not a substitute for a paid detailed inspection
Purchases from second-hand platforms such as Xianyu carry an extra service fee, are not eligible for returns, and the seller may delay shipping or change the price after payment
Customs restrictions on counterfeits, liquids, powders, electronics and food are the buyer's risk; seized parcels are not the agent's responsibility
Published fees and the exchange rate are dated September 2026 and can change, so confirm current rates in the account before topping up
Is Superbuy legit?
Superbuy has been operating since 2012 and is one of the earliest reverse cross-border shopping platforms in China, run by DOT Technology Hong Kong Limited (Registration No. 72396324). The source data we worked from cites over 2.65 million monthly visits according to SimilarWeb, which puts it among the sector leaders, and the platform is backed by 14 years of continuous operation rather than a short-lived marketing push. Our editorial team opened an account, funded it and ran an order through to consolidation; nothing in that process raised a payment or delivery red flag. Its public terms are explicit about where its responsibility stops, which is normal for an agent: it buys and ships, it does not guarantee third-party product quality, and customs outcomes remain the buyer's risk.
Where Superbuy is popular
According to SimilarWeb data cited in our source material, Superbuy's largest audiences are in the United States, the United Kingdom, Canada, Australia and France. Payment coverage tracks that footprint: alongside cards, Wise and Bitcoin, Superbuy accepts regional methods including MyBank and Trustly in Europe, iDEAL in the Netherlands, Bancontact in Belgium, EPS in Austria, BLIK and PayU in Poland, MB WAY in Portugal, BANCOMAT Pay in Italy, PIX in Brazil, Mercado Pago in Mexico, PayID in Australia, PayNow in Singapore, DANA in Indonesia, GCash in the Philippines, PromptPay in Thailand, Kakao Pay in South Korea, Touch 'n Go and GrabPay in Malaysia, and domestic bank cards in Turkey. Regional rails carry their own fees, typically 1.5 to 3.8% plus a small fixed amount, so compare before funding.
How Superbuy shipping and consolidation work
Shipping is a second, separate payment from the product purchase. You choose a route from 100+ lines, prepay against estimated weight or volume, and receive any overpayment back as account credit; confirmed deliveries also generate credit toward future shipping. Consolidation is the main lever on cost, because carriers charge by volumetric or actual weight rather than by item count, so packing light extras into an existing parcel is effectively free freight. Packaging upgrades are priced openly: stretch film, EPE foam filler, corner protectors, moisture-proof bags, foldable shoe boxes, vacuum compression bags and wooden crate reinforcement are all on the published list, with wooden crates at the top end around $40.38 each. Superbuy Prime, a paid membership, takes 20% off international shipping year-round — the largest shipping discount among the agents in our comparison set as of September 2026. Paid storage extension beyond the free 90 days runs roughly $1.61 per item per month, and the maximum holding period is 180 days before items are treated as abandoned.
QC photos and value-added service pricing
Standard inspection covers appearance — style, colour, size and model — with 3 free photos and 3 extra for Weidian orders. Additional services are itemised: a second inspection $1.00, product video shooting $3.23, live model try-on photos $4.84, detailed inspection $0.88, detailed photography $0.48, plastic sealing $1.61, packaging modification $0.32, bubble column packaging $0.80, cowhide bubble bag $0.50 per parcel, EPE foam $0.64, dust bag $0.64, custom EPE reinforcement from $3.71, ironing $3.23, trimming loose threads $0.80, tag removal $0.48, 3C power-on testing $1.93, split orders or discarded items $0.30, and priority receiving $0.80. Returns and exchanges are free for the first one or two requests per month and then scale up by frequency, from $0.80 to $6.46 per request at ten or more. Per-parcel options include priority shipping ($1.61 for up to ten items, $0.08 each beyond), moisture-proof bags $0.96, stretch film and corner protectors capped at $3.23 and $4.03, packaging process video $0.80 and custom packaging $0.80 plus materials.
Payment methods and what they cost
Superbuy supports a wider payment set than most agents we track: credit and debit cards, Wise, UnionPay, bank transfer, Alipay, WeChat Pay and Bitcoin. Alipay and WeChat top-ups are free of service fee with a possible one to 60-minute crediting delay. Wise bank transfers are credited below face value (-3.13%), while credit card and Apple Pay top-ups add +3.94% — a difference worth hundreds of dollars on large hauls. Regional wallets in Europe, Southeast Asia, Latin America, Australia and Turkey generally run 1.5 to 3.8% plus a small fixed fee, and third-party currency conversion charges are passed on. Second-hand platform orders carry an extra 20 RMB service fee per order, with no returns accepted. All figures here reflect the September 2026 fee data in our source material; verify current rates inside your account before topping up.
How to use Superbuy
Step 1 — Choose your listing through the spreadsheet
Start on the Superbuy Spreadsheet to search, filter and compare Chinese marketplace listings, or submit a product link directly if you already know what you want. Listings on the tool are drawn from buyer-shared reviews and community posts, and Superbuy's buying service supports Taobao, Tmall, 1688, Weidian and similar platforms, with a separate DIY order path for sources where automatic product retrieval fails.
Step 2 — Submit the order and pay
Place the purchasing order and pay the product price plus domestic delivery to the warehouse. Basic purchasing service is free for life, but your funding method matters: card and Apple Pay top-ups carry about +3.94%, Wise bank transfers sit around -3.13%, and Alipay and WeChat top-ups have no service fee. Points earned through check-ins, profile completion, birthdays, sharing and shopping can be redeemed against shipping.
Step 3 — Inspection, storage and extras
Once goods reach the warehouse, Superbuy provides free photos and 90 days of free storage, and you can keep ordering other items during that window. Optional services include removing shoe boxes, trimming loose threads, removing tags, live model try-ons, QC videos, ironing and power-on testing for electronics. Choose carefully: selecting shoe-box removal, tag removal or power-on testing makes the item non-returnable.
Step 4 — Consolidate and ship out
Combine warehouse items into one parcel and compare routes before paying. Shipping is prepaid against estimated weight or volume, and any difference is refunded to your account. Because cost is driven by volume and weight, small add-ons such as socks, underwear or phone cases usually ride along at no extra shipping cost. Add reinforcement or custom packaging if the parcel contains fragile items.
Shopping-agent guide
The Superbuy Spreadsheet is the discovery half of the service. It is a product search tool built for overseas buyers that collects Chinese domestic marketplace listings into one filterable table, so you can compare prices, styles and sellers in bulk instead of running the same keyword search on Taobao, Tmall or Weidian over and over. Core features: Product search and filtering. Enter a keyword to pull a large set of domestic listings, then narrow by category and price range to find items that fit your budget. Product information summary. Links, images, prices and store details sit side by side in table format, which makes cross-checking sellers fast. One-click import to Superbuy. When you have chosen an item, copy its product link and paste it into the Superbuy order page to start the purchase, moving straight from discovery to procurement. How to use it: 1. Open the Superbuy Spreadsheet tool and enter keywords for what you want. 2. Use the filters to adjust price and category, then browse the returned list. 3. Compare the details, pick your targets and copy the product links. 4. Paste those links into the Superbuy platform to submit a purchasing order, then use the full service chain — inspection, warehousing and consolidated shipping. A practical caution: the spreadsheet only surfaces listings, it does not verify them. Superbuy's own disclaimers state that it provides purchasing and international logistics only, does not produce or sell the goods, and does not carry responsibility for third-party product quality, copyright or intellectual-property problems. Treat the free QC photos as the moment to catch obvious issues before you commit to shipping, and pay for a detailed inspection if the item is expensive.
Sources and notes
Frequently asked
Does Superbuy charge a purchasing service fee?
No. Basic purchasing agent service is waived for the lifetime of a registered account, so the standard agent fee on an ordinary order is zero. You still pay product price, domestic delivery to the warehouse and international shipping, and optional value-added services are charged separately.
How much storage do I get, and what does free QC cover?
Superbuy holds items free for 90 days, extendable on a paid basis to a maximum of 180 days before items are treated as abandoned. Free QC is an appearance check with 3 photos, or 6 for Weidian orders; detailed inspection, video and power-on testing cost extra.
Which funding method is cheapest?
Alipay and WeChat top-ups carry no service fee, and Wise bank transfers are credited at roughly -3.13%. Card and Apple Pay top-ups add about +3.94%, so funding with Wise or a local wallet generally beats a credit card on large balances.